Our Process
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Assess
Determining Your Needs
The American Christmas sales team understands each client has specific, unique design requirements. It is a foundational function of our process to determine those needs up front and then match them to the best possible solution based on our portfolio and capabilities.
Working with American Christmas will ensure you have a partner fully versed in every step of the process. Our team has deep experience throughout all phases of the process, whether its design, manufacturing, assembly; or distribution, installation, maintenance, refurbishment or removal; American Christmas gets the job done.
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Design
Conceptual Design and Development
Some clients have one or more concepts in mind before working with us, while others prefer to give us full creative license. In either scenario, our experienced team is capable of creating a signature holiday display.
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Propose
Detailed Proposal and Presentation
Once the initial development process is completed, we will present a comprehensive, itemized proposal, along with presentation materials to illustrate everything required to make your holiday program a reality. We position ourselves to be partners with our clients and will collaborate with you to ensure we deliver the results you want wrapped in our signature product: holiday cheer!
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Manufacture
Manufacture Manufacturing and Assembly
Upon approval, we begin the manufacturing and assembly process. The décor programs are crafted in our Mount Vernon workshop or by one of our international partners. Our quality control, both domestic and international, is exceptional, while our high-grade materials consistently exceed industry standards.
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Implement
Implementation
We can arrange and coordinate all of the distribution that your program requires. Our process begins with delivering your customized décor to the installation site, all with an eye toward ease and efficiency.
Our knowledgeable crew will arrive with all of the tools and equipment necessary to install your décor in the most professional way, while treating the space with great care. The transformation is complete once our supervisor and crew affirm that your decorations have been installed flawlessly.
All maintenance issues, if applicable, will be handled in a timely manner. At the end of the season, our crew will remove the décor with our trademark attention to detail.
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Store
Storage and Refurbishment
We have the capability to store and refurbish your holiday program at our 110,000 square foot warehouse and company headquarters located in Mount Vernon, New York.
Thanks to our exacting standards we’ve developed and refined since our 1968 founding, our multi-year programs and refurbishments allow us to guarantee the same quality and care used to produce the original program year after year.
In short, our pledge to you is consistency every season!